Press on Calibration and follow the on-screen instructions to manually align the printer. If the printing seems misaligned, go the Settings page in the Zenput Labels app. How to adjust the alignment via Zenput Labels: If your printer is printing many BLANK labels the yellow plastic alignment head probably needs to be adjusted. Misaligned Printing- My Printer is Printing Blank Labels This will run and print an automatic set of calibrations. All other calibrations: Hold down the single round button until it flashes twice, then release it. When the printed width matches the label width (or your preferred setting), hit the button once to lock it in.Ĥ. It will print a series of widths, getting wider each time, on a label. This will make the printer enter label width calibration. Label width calibration: Hold down the button single round button until the light flashes 5 times, then release it. When it flashes 4 times, release the button.ģ. The indicator light will start a flash sequence, 1, 1-2, 1-2-3 & so on. Reset to Factory defaults: Hold down the single round button on the front panel. From Zenput Labels click on 'Settings' and then on the bottom right-hand side click on 'Serial Printer'. Ensure only one device is connected to the printers BLE.Ĥ. Uninstall and reinstall the Zenput Labels app to ensure you have the most up-to-date version.Ģ. Make sure to go back to Zenput Labels settings and check to make sure that you select the printers Serial number under Select Printer: Serial Printerġ. Please press the pause button once and try printing again. Is the pause button a solid orange or red instead of green? : If none of the above steps seem to help, contact Zebra Customer Support, there may be an issue with the printer.As a last resort, you can also reset the network settings on the tablet you are using.Reset the network settings on the printer.Here is a link on how to perform a smart calibration Perform a smart calibration on the printer.Wait for the status message at the top to say “Connected”.You should now see the printer’s name above the refresh button (this may take 30 seconds).Press the refresh button located under the “Select Printer” section.Turn the printer back on, wait for the Left (diamond-shaped) status light to turn green and the Right (network icon) status light to turn red.Turn the printer off by pressing and holding the power button for 8 seconds, all the printer’s lights should be orange.Please ensure to unpair/forget the printer from your saved/paired Bluetooth devices.Printer shows as if connected in Zenput Labels but nothing is printing Zenput and Zebra support contact information- if what you are experiencing is not listed.Misaligned Printing- My Printer is Printing Blank Labels.The pause button is a solid orange or red instead of green.Printer shows as if connected in Zenput Labels but nothing is printing.*Please note: Internet connection is necessary for the application to communicate with our servers.īelow are the issues covered in this page:
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